Missing or Incorrect Facilities in the HLS System

If you notice that your facility inventory contains inaccurate information, incorrect structural details, or is missing entirely, it cannot be fixed directly within the HLS system.

Why is this data locked?

All facility listings in the HLS system are synchronized automatically every night from the Illinois State Board of Education (ISBE) HLS database. Because this is a direct data pull, any additions, removals, or structural modifications must be updated on ISBE's side first.

How to Update or Add a Facility:

1. Download the Form: Locate the ISBE Facility Inventory Form (available via download on the support page or from ISBE's website).

2. Complete the Details: Fill out a separate copy of the form for each individual building that needs to be added or modified.

3. Submit the Request: Email the completed form(s) directly to the ISBE HLS team at hls@isbe.net.

4. CC Your Regional Superintendent: You must carbon copy (CC) your regional superintendent on the email to ensure local visibility.

Once ISBE processes the form, the updates will automatically sync over to the IARSS HLS system during the next nightly update.